Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
To better provide you with services offered on our Site, we may collect certain information that can be used to identify you (“Personal Information”).
When you visit our Site, we may collect information such as:
We use this information to maintain and improve the Site. We may also use cookies to enhance user experience. Cookies help analyze web traffic, store items in your shopping cart, and remember your preferences. You can reject some cookies through your browser settings, but some features may not function as intended.
If you use certain services, we may collect additional Personal Information including:
We use your Personal Information for fulfilling product orders and communicating with you about services and inquiries.
We do not collect credit card or financial information directly. Payment data is securely processed by Authorize.net and PaySafe using SSL encryption. We never store full credit card numbers.
We may use third-party service providers for tasks like email distribution, order fulfillment, or website analytics. These providers only have access to Personal Information needed to perform their tasks and must protect your information.
We may disclose your information without notice if required by law or to protect the rights and safety of Fixed Rate Repair or others.
We do not sell or share your Personal Information with third parties.
Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies when visiting those sites.
We retain your data only as long as necessary, typically for up to 3 years or longer for legitimate business needs. We take security seriously, but no online transmission is 100% secure. Use of the Site acknowledges these limitations.
We do not knowingly collect information from individuals under 18. If such data is found, we will delete it unless parental consent is provided. Users under 18 must have parental permission to use the Site.
We may update this Privacy Policy. Significant changes will be communicated via email, notices on our site, or on this page. Continued use of the Site means you accept these changes.
Your use of the Fixed Rate Repair website is governed by this policy and our Terms of Use, including limitations on damages and dispute arbitration. For privacy concerns, please contact us via the “Contact Us” link under the Support tab.
If you have any questions or comments regarding this Privacy Policy, please email us at handpiece@fixedraterepair.com.